We’re here for you

We understand that stepping into the world of investments can be overwhelming. We’re committed to empowering every investor towards financial growth.

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With investing, your capital is at risk

Our commitment to you

We’re always trying to improve our offering, but we’re committed at all times to:

Help understand and support your specific needs, concerns, and goals, as we know each investor’s journey is unique! (And we have great tools like our glossary to help you learn more!) account management process to give you peace of mind

Clear, honest communication from all of our team members at all times

Accessibility for anyone who needs it! Not only did we choose a font that’s easy for people with additional needs to read via our website and app, but we’ll provide printouts of any of our material to help you learn or find out more about your account!

Democratise investing through our low fees and won’t introduce any new charges such as set‑up, withdrawal and trading fees and our knowledge sharing resources including our Help Centre and education series!

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Capital at risk

Why InvestEngine?

Extended support

Our compassionate Client Support team are always here to help and we aim to respond to emails during our opening hours within 2 hours*

Ultimate ease

Your peace of mind is our priority. If you need to adjust your contributions, you can by amending your savings plan at any time with a few clicks.

Cash portfolios

Not ready to invest? No problem. With our cash portfolios, you can temporarily hold your funds as cash while you decide on your portfolio.

Powerful automation

Grow your wealth the easy way with automated investing features.

Easy diversification

Fractional investing lets you put as little as £1 in any ETF.

DIY or Managed

Build and manage your own portfolio or leave it to us.

ETFs have spreads and annual charges and come with risks like market volatility, liquidity, and concentration, and may not always accurately track their index. Past performance and forecasts are not reliable indicators of future results. The value of your investments, including any income, can rise or fall. You may get back less than you originally invested.

Some ETF issuers featured on our platform pay InvestEngine a fee for joint marketing activities. These arrangements are commercial in nature and help support the creation and promotion of educational content and ETF investing. All ETFs available on our platform are subject to our standard due diligence process and the arrangements do not influence product placement or the portfolio construction decisions made in discretionary portfolios, which remain aligned to the stated investment strategy and objectives.

*During busy periods, such as the end of the tax year, response times may be longer.

Additional support

Our client services team can only be contacted via email and contact form. By focusing on online communication, we’re able to extend our service hours beyond traditional limits, ensuring that we are here to assist you at a time to suit you. If you need additional support over the phone, we’re happy to accommodate this, just drop us an email!

No matter what you need assistance with, we’re here to help. We’re always improving our products and services so if there is anything that you feel will help you better manage your account with us, please let us know.

Things to remember

If you’re feeling stressed or anxious about investing, it might be worth assessing your attitude to risk. You can take the risk questionnaire at any time via your Managed Portfolio and it’ll help guide you into deciding if you need to lower your risk level for your Managed Portfolio.*

You can access your funds at any time. We don’t charge for withdrawals and you don’t need to speak to anyone to transfer money to your bank account.

Our platform is designed for long‑term investing, so it’s normal to experience ups and downs during your investment journey. If your portfolio isn’t performing as well right now or your circumstances have changed, you can always amend your savings plan or pause your contributions.

*Your assets will need to be liquidated to adjust the risk level. This may incur charges and/or profit loss.

Need an extra helping hand?

If you need additional support with your finances, there are various organisations that are able to give you further advice!

Authorised and Regulated

InvestEngine is authorised and regulated by the Financial Conduct Authority (FCA)
and covered by the Financial Services Compensation Scheme (FSCS)

Want to talk about it?

Join the InvestEngine Community. Connect with other investors and share your thoughts on our dedicated customer forum. Ask questions, get expert answers, and stay informed.

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Whether you’re doing it yourself or leaving it to us — click
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With investing, your capital is at risk, ETF costs apply.