The smarter way to invest
Easy automated ETF investing, with zero account fees
With investment, your capital is at risk, and tax treatment depends on your personal circumstances, which may change.
Why InvestEngine
Unbeatable value
From commission‑free investing, to zero‑ISA fees, we’re proud of our low fees.
Here's how we're able to do it
DIY or Managed
Build and manage your own ETF portfolio or leave it to us, with our LifePlan and Managed Portfolios.
Easy automated investing
Invest on your own schedule with Savings Plans and enjoy a range of powerful investing features.
Powered by ETFs
Low cost, diversified, index-tracking of stock markets, bonds and commodities.
Browse investments
Portfolio look-through
Know exactly which companies, sectors and regions are in your portfolio.
Easy diversification
Fractional investing lets you put as little as £1 in any ETF.
ETFs & ETCs have spreads and annual charges and come with risks like market volatility, liquidity, and concentration, and may not always accurately track their index. Past performance and forecasts are not reliable indicators of future results. The value of your investments, including any income, can rise or fall. You may get back less than you originally invested.
Reviews
Our accounts
Exchange Traded Funds
Offering instant diversification, broad investment choice and low‐fees, ETFs make an excellent choice for investors. Choose yours from leading providers including Invesco, Xtrackers, J.P.Morgan & Vanguard.
Rated by experts
The power of the Engine
Find out more about the InvestEngine features that give you market leading clarity, control and automation to power your investments.
The clarity to invest your way.
FAQs
Contacting Customer Support
1. How can I contact InvestEngine’s customer support team?
You can reach our friendly customer support team in two ways:
- By email: Send your enquiry to support@investengine.com
- Via our website: Use the contact form.
We aim to respond as quickly as possible, usually within a few hours.
2. What information should I include in my message?
To help us assist you faster, please include:
- Your full name (as registered on your account)
- The email address linked to your InvestEngine account
- A clear description of your issue or question
- Any relevant details, such as transaction dates or portfolio names
We’ll never ask you to share sensitive information like your password via email.
3. Can I call or chat with support?
Currently, InvestEngine provides support exclusively by email and our website contact form. We don’t offer phone or live chat support at this time, but our team is always happy to help promptly by email.
4. When is customer support available?
Our support team is available Monday to Friday, 5.30am–11pm (UK time) and Saturday and Sunday 7am‑10pm, including public holidays. We monitor messages regularly and aim to resolve most queries within 4 hours.
5. Where else can I find help?
You can also explore our Help Centre for quick answers to common questions about accounts, portfolios, ISA transfers, and more.
How Does InvestEngine Make Money?
At InvestEngine, we’re committed to offering exceptional value by keeping costs low for our clients. We provide commission‑free investing on our DIY portfolios and a competitively priced managed service (ETF costs apply). Here’s how our business model supports this approach:
1. Interest on uninvested Cash
We generate revenue by earning interest on uninvested cash held within client accounts. While this cash doesn’t earn interest for clients, it enables us to maintain our platform without charging fees on DIY portfolios.
2. Managed Portfolio fees
For clients who prefer a hands‑off approach, we offer Managed Portfolios at an annual fee of 0.25% of the portfolio value. This fee covers portfolio construction, monitoring, and rebalancing by our investment team. We do not earn interest on the cash held by our clients in Managed Portfolios.
3. Partnerships with ETF providers
We have established educational partnerships with leading ETF providers, which include joint marketing arrangements. These collaborations allow us to offer a broad range of investment options and educational content to our clients.
4. Operational efficiencies
Our platform is designed for efficiency, utilising automation and streamlined processes. This approach reduces operational costs, enabling us to pass savings on to our clients.
By combining these revenue streams, we aim to keep fees low and prioritise client value and transparency.
Why InvestEngine?
At InvestEngine, we’re here to help you take control of your financial future with confidence.
We believe investing should feel clear, affordable, and empowering. Whether you’re putting money aside for retirement, saving for a big goal, or growing your wealth over the long term, we’ve built our platform to put you in charge.
Our focus is on:
- Exceptional value – with low fees, commission‑free investing, and no hidden charges
- Smart automation – to help you stay invested, stay diversified, and stay on track
- Complete clarity – so you can make confident decisions without unnecessary complexity
From ISAs and SIPPs to General and Business Accounts, we offer a powerful yet simple way to grow your money over time, all designed with long‑term investors in mind.
Unbeatable value
We offer commission‑free investing on a wide range of exchange‑traded funds (ETFs), with no account fees for ISAs, SIPPs and General Investment Accounts. Our Managed Portfolios come with a low annual fee of just 0.25%, ensuring more of your money stays invested (currently unavailable).
Powerful tools and features
Our platform offers a suite of tools designed to make investing easier:
- Savings Plans: Automate your investments with regular contributions.
- AutoInvest: Ensure your cash is promptly invested according to your strategy.
- Portfolio look‑through: Gain insights into the companies, sectors, and regions you’re invested in.
Regulated and secure
InvestEngine is authorised and regulated by the Financial Conduct Authority (FCA) and is covered by the Financial Services Compensation Scheme (FSCS), providing protection up to £85,000.
Award‑winning service
We’re proud to be recognised as a Which? Recommended Provider for Stocks & Shares ISAs, reflecting our commitment to delivering exceptional value and service.
Join thousands of investors who trust InvestEngine to help them achieve their financial goals.
What are my potential investment risks with InvestEngine?
As with all investing, you have certain investment risks that you will need to consider.
Past performance is not an indicator of future performance and the value of your investments may go down as well as up.
If you want to find out more about your investment risks, please read our risk disclosure statement.
What risks should I be aware of?
Investing involves risks like market volatility and liquidity. ETFs also have spreads and annual charges. Past performance is not a guarantee of future results, and you may get back less than you invested.
How can I learn more about investment risks?
Visit our Investment Glossary for a detailed explanation of investment risks and terms.
Product Key Features
In addition to our general Terms & Conditions and Risk Disclosure information we also produce key features documents for our product offerings.
- Managed Portfolios — Key features
- DIY Portfolios — Key features
How can I get in touch with InvestEngine?
Our client services team is available via email at support@investengine.com or contact form.
We aim to respond to emails within 2 hours during business hours, but response times may be longer during busy periods.
Our client services team can only be contacted via email and contact form. By focusing on online communication, we’re able to extend our service hours beyond traditional limits, ensuring that we are here to assist you at a time that suits you. If you need additional support over the phone, we’re happy to accommodate this, just drop us an email.
Our Client Support team are available Monday‑ Friday 5:30 am to 11 pm and Saturday ‑ Sunday 7 am to 10 pm.
You can also contact us via our social pages:
Facebook‑ InvestEngine
Instagram‑ @InvestEngine
Authorised and Regulated
and covered by the Financial Services Compensation Scheme (FSCS)
Want to talk about it?
Join the InvestEngine Community. Connect with other investors and share your thoughts on our dedicated customer forum. Ask questions, get expert answers, and stay informed.
Ready to invest?
'Get started' to build your portfolio
With investing, your capital is at risk, ETF/ETC costs apply.