TCF (Treating Customers Fairly) Statement
Committed to “Treating our Customers Fairly”
At InvestEngine, we are committed to offering our clients the highest possible standards of service.
We want to look after your best interests and treat you fairly in all aspects of our dealings with you.
Our commitment to you, we will
Provide you with clear information about the products and service we offer, including fees and charges.
Ensure you understand the potential risks associated with our products.
Encourage you to ask if there’s something you don’t understand.
Give you access to a formal complaints procedure should you become unhappy with our service.
How you can help us
Let us know if there is any aspect of our service, or of a product that you don’t understand.
Tell us if you think there are ways we can improve our service.