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FAQs

General
What does InvestEngine do?

We deliver smart-designed portfolios expertly managed to put your money to work.   

By asking you a few questions, we can understand your aims, how much you want to invest and the level of risk that you are comfortable with.  We then select a globally-diversified portfolio for you designed to build wealth over the long term whilst avoiding the risks of investing too much in a specific company, industry or country. 

Once you are happy with your portfolio, InvestEngine continuously monitors your portfolio rebalancing if necessary.   

We do all of this for a competitive low fee meaning more of your wealth is invested expertly and professionally. 

How does InvestEngine differ from a traditional investment manager?

InvestEngine is smarter, nimbler, far cheaper and more accessible than a normal investment manager. 

To get started, you will need to deposit a minimum of £100 as an initial investment. We charge an annual flat fee of 0.25% on your investments (plus the costs of the ETFs we invest in). Most traditional investment managers will charge upwards of 1%, as well as other fees thrown in. This alone means more of the returns will end up in your pocket. 

And we also don’t attempt to spectacularly beat the market like most investment managers; although few actually do. A 2014 study by the Cass Business School in London found that just one active investment manager in 100 outperformed the stock market over a 10-year period.

Of course, quite a few may beat the market in any given year – but trying to pick a guaranteed ‘winner’ before the event is almost impossible. No-one knows the winner of the Grand National before the race starts. 

So, we try to be the market. Being the market is no bad thing, either. Famed US billionaire investor Warren Buffett says that you should expect a 6%-7% annual return from the stock market over the long term.

That is why we use index-tracking exchange-traded funds (ETFs) to mimic market movements. But we are not just content with matching the market. Our smart automated technology – allied to our expert application of global diversification and rebalancing techniques – aims to outperform the competition.

How does InvestEngine keep its fees so competitive?

InvestEngine's technology has automated much of the investment process which means that we can keep our staff costs lower than a traditional investment business.

InvestEngine also uses ETFs which are an efficient and cost-effective way of investing in the global markets.

Where is InvestEngine based?

InvestEngine (UK) Limited ("InvestEngine") is a UK limited company registered in England and Wales, company number 10438231, with registered office address at 3rd Floor, Lawford House, Albert Place, London N3 1QA, United Kingdom.  

Our principal place of business is 327, The Metal Box Factory, 30 Great Guildford street, London, SE1 0HS.  

InvestEngine is authorised and regulated by the Financial Conduct Authority Firm Reference Number 801128. 

How safe is InvestEngine

We understand that the security of your investments and personal information comes first. It is our priority to keep things safe at all times. 

InvestEngine is authorised and regulated by the Financial Conduct Authority (“FCA”) and as such we must segregate client funds and assets; quite simply we must keep your money and investments separate from own.  We are bound by the FCA rules in the conduct of our investment business. 

Your cash is held in a separate client money account at Natwest and any investments are held by a nominee company with the assets of that company held in a segregated Euroclear (CREST) account.  Your cash and investments are safe from the business risk of InvestEngine. 

Because InvestEngine is authorised and regulated by the FCA, we are a member of the Financial Services Compensation Scheme (FSCS), which means that you may be entitled to compensation of up to £85,000 of the value of your investments if we do not meet our obligations. 

Your privacy is important to InvestEngine.  We incorporate high-level security in everything we do to ensure that your personal details are held in absolute confidence. This means using encryption techniques and secure servers – protecting your information around the clock. 

For more details, please check our security and privacy page.

Does InvestEngine offer pensions?

Currently InvestEngine does not offer pensions to its customers but we are planning to offer them soon – we will let you know when we are ready to offer pensions. 

How can I get in touch with InvestEngine?

Please email support@investengine.com. You can also send us a message via the website. We are happy to answer all your questions.

You can also speak to one of our Customer Service Representatives free from the UK on 0800 808 5771 or on +44 (0)20 8051 9501 from anywhere else.

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